Client Case B
High Tech Digital Media illustrating strategic change, relationship management and strategic communications

Client Situation
A shift in Digital Media Company's top leadership resulted in key changes in direction and strategy across the entire enterprise. The three independent HR organizations in three geographies needed to be aligned into a single unit capable of delivering improved core HR services and consulting on a global basis. Finance and IT were similarly charged.

The EVP of HR was given three months to deliver to the Board and CEO a fully developed, negotiated, resourced and communicated HR Shared Services strategy and an implementation plan with no breaks in service.

Cambio Solution
Cambio consultants worked with key internal HR employees and their internal customers on a HR Design Team. The HR community and their internal customers were surveyed on the strengths and weakness of the HR systems. The HR systems were then benchmarked against best practices of other companies.

Based on these assessments, a master change and implementation plan was created with frameworks for infrastructure and technology changes, a comprehensive communication plan, and transition plans and workshops for all impacted employees.

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Testimonials

"Your group process and interpersonal capabilities gave us the foundation to successfully deal with our own team dynamics - to address the resistance to change 'out there' and 'in here'."


"We met every scheduling, communication and budgetary milestone along the entire six month journey - and we arrived together and committed."


"It was clear to the whole team that we benefited from working with you. Our timeliness, quality of design and innovation as well as our level of trust and teamwork were all vastly improved. "

Client Case E
A Bio-Medical Devices Research and Manufacturing Company illustrating strategic change, strategic communications and performance and transition coaching.

Client Situation
Though Bio-Medical Devices Inc. was keeping up with competitors during a very tough economic climate, it was possible only through "employee overdrive". Knowing this was not sustainable, the leadership team decided upon a bold plan to shorten clinical trial cycles by automating data collection and documentation processes.

The cascading effect of this decision for the already over-extended employees included layoffs, new roles, re-organizations, new work processes … in short, pervasive change and lots of it. In addition, the change process was uneven resulting in some teams living with uncertainty for more than a year. Other teams were pulled through massive change within weeks of the announcements. Confusion and tension increased exponentially. Credible and consistent communications were critical to the success of the entire change effort.

Cambio Solution
Cambio consultants were contracted to help preserve the company's values of open communications and respect and fair treatment for all employees, as well as to provide employees with skills to weather the workplace changes. We first worked with the management team to develop an ongoing communication strategy and delivery system.

To help orchestrate the change effort, workshops on strategic transitions were designed and delivered to the leadership team. "Town Meeting" style open forums were facilitated for all employees, so that questions and comments about the changes were heard by all and publicly acknowledged and resolved. These forums were followed by employee workshops on managing personal transitions. In these workshops, participants learned to take responsibility for managing their own personal transition as well as empowered to influence the actual changes.

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Testimonials

"Your honesty and ability to create a safe climate for truthful communications helped the management team maintain credibility during this time of turbulence and mistrust."


"Even though I'm working really long hours and am under a lot of stress, I know that I'm not alone and that my management is supporting me."


"We've had such great feedback from managers and employees on the Town Meetings and the Transition Workshops."

"It's very affirming to hear from my customers that I hired the right consultant. Thanks for helping me make a difference, too!"